Remote Access Plus26.09.01

Access and troubleshoot Windows, Mac and Linux endpoints anywhere, anytime!

Remote Access Plus is all you need to redefine your troubleshooting routine. Remote Access Plus helps you access remote computers irrespective of their location and lets you resolve troubleshooting requests at a lightning speed.

Remote Access Plus is available on cloud and on-premises. You can access both the instances from the mobile app.

What can I do using the Remote Access Plus application?

Access endpoints right from your mobile device
1. Connect to remote computers on the go with unattended remote access
2. Seamlessly switch between multiple monitors connected to client computers
3. Perform administrative operations using "Quick Launch"

Diagnose computers without hindering productivity
1. Access command prompt and execute commands using systems account
2. Cut-down production costs by turning off the computers with no active users
3. Wake computers on LAN and kick-start your troubleshooting without hick-ups
How do I activate?

1. Install the Remote Access Plus mobile app on your mobile device.
2. If you are using the Remote Access Plus on-premises solution, provide the server name, the port being used, followed by the credentials.
3. If you are using the cloud edition, log-in to your Remote Access Plus account
4. You can now access your Remote Access Plus console from your mobile device

Version History - Crash fixes, minor bug fixes and performance improvements. 26.09.01 Sep 24 - Added SSL consent alert for self signed certificates.
- Minor bug fixes and performance improvements. 26.08.04 Sep 1 - Updated the application's name from "RAP Admin" to "RAP".
- Discover what’s new in the app with our new What’s New page in Settings. 26.08.03 Aug 21 - PowerShell support on Windows for On Premise users.
- On Premise login CSRF issue fix. 26.08.02 Aug 12 Minor bug fixes and performance improvements 26.07.02 Aug 1 - Added additional Settings in Remote Control settings.
- Minor bug fixes and performance improvements. 26.07.01 Jul 23 Minor bug fixes and enhancements. 26.06.03 Jun 16 - You can now Chat, make Voice and Video calls with agents that support them — applicable for On Premise servers only.
- Performance improvements for a faster, smoother experience. 26.06.01 Jun 4 Fixed blank screen page issue in remote control session. 26.05.02 May 22 - Fixed page loading issues in Live Sessions, Recent Sessions, and Favourites pages.
- Minor bug fixes and enhancements. 26.05.01 May 14 Fixed the delay in initiating Remote Control sessions. 26.04.01 Apr 30 - Refreshed app icon to reflect our latest branding
- Minor bug fixes and stability improvements 26.03.01 Mar 18 - Minor issue fixes and improvements 25.09.01 09/07/2025 Refined Linux terminal workflow with secure password input support for sudo commands. 25.06.01 06/23/2025 Resolved bug preventing actions from opening. 25.05.01 05/27/2025 - Minor issue fixes and improvements 25.04.01 04/15/2025 Issues while login via sgs have been fixed 25.03.01 03/24/2025 - Minor issue fixes and improvements 25.02.01 02/19/2025 - Supported Actions: SOM actions, devices awaiting approval, and agent uninstall via OTP.
- Enhanced Accessibility: Access views for Favorites, Recent Sessions, and Live Sessions, along with their respective actions.ssions and live sessions 25.01.01 01/07/2025 - Minor issue fixes and improvements 24.11.01 11/08/2024 Introducing terminal support for Linux , enhancing command-line functionality and system management on the go. 24.08.02 09/10/2024 Minor enhancements and issue fixes. 24.08.01 08/27/2024 Discover a seamless journey with our revamped UI, designed for an elevated user experience. 24.06.01 06/27/2024 Discover a seamless journey with our revamped UI, designed for an elevated user experience . 24.05.02 06/05/2024 - Minor issue fixes and improvements. 24.05.01 05/13/2024